Still HereResources988

What is EKRA, and how it affects treatment center marketing and software

For Treatment Centers · 7 min read · Updated 2026-06-24

If you market a treatment center or buy software for one, EKRA is a law you cannot afford to misunderstand. It's short, it's broad, and it has put real people in real trouble. This is a plain-English explainer — not legal advice, but enough to ask the right questions and avoid the most common traps.

This article is educational and not a substitute for advice from a qualified healthcare attorney.

What EKRA is

EKRA — the Eliminate Kickbacks in Recovery Act — is a federal law passed in 2018. It was written to crack down on patient brokering in the addiction treatment and lab-testing world. In short: it makes it a federal crime to pay, or receive payment, in exchange for referring patients to certain treatment facilities, recovery homes, or labs.

Why it's broader than people expect

Unlike the older Anti-Kickback Statute, EKRA applies regardless of who's paying — it covers private insurance and cash-pay, not just federal programs. It also reaches marketing arrangements. That means a marketing vendor, call center, or even an employee comp plan structured around the number of patients brought in can fall under it.

The penalties are not small

What this means for the software you buy

Here's the practical takeaway for vendors and tools: any arrangement where you pay based on specific patients or referrals is a red flag. If an alumni platform, lead service, or marketing tool charges per-patient, per-admission, or takes a percentage tied to individuals it sends you — that's exactly the structure EKRA was written to punish.

The safe model: flat fees

Flat-fee, subscription-based services that are paid the same regardless of patient volume are the standard safe-harbor approach. You're paying for a tool or a service, not for bodies. That distinction is everything.

Questions to ask every vendor

How Still Here is structured

Still Here charges a flat monthly subscription with zero per-patient or referral fees — by design. It's an alumni aftercare and peer-support tool you license, not a referral service. That keeps the EKRA question simple. See how the pricing works →

If you need someone right now

You don't have to read another word alone. Talk to someone who's been there — free, 24/7.

Talk to someone now   Call or text 988